← Back to ChatFoxHow we work
A complete service, from your first idea to everyday use.
You bring the business objective. ChatFox takes responsibility for designing, building, integrating and supporting the solution, with clear review points and your team involved throughout.
Discuss your requirements ↗ The delivery process
01Understand the business
We explore your objectives, current processes and where time or information is being lost. Together, we identify the users, systems and data involved, and agree what a useful result would look like.
What this gives youA defined objective and a realistic project scope.
02Design the solution
We map the application, data, user journeys and workflows around those requirements. Integration feasibility and legacy-system constraints are considered before committing to the build.
What this gives youAn agreed design, delivery plan and responsibilities.
03Build and connect
We combine bespoke development with our reusable frameworks. Required business capabilities are connected through the AI Control Layer, with data preparation or legacy modernisation included where needed.
What this gives youWorking software connected to the agreed systems.
04Configure the information and controls
We organise approved sources, configure retrieval and instructions, and define roles, tools and permissions. Conversation boundaries, escalation and approval rules are set around the risks of the work.
What this gives youA solution grounded in your information, with clear boundaries.
05Test and deliver
Your team reviews real scenarios with us, including missing information and relevant failure cases. We refine the solution before launch and provide appropriate onboarding, documentation and guidance.
What this gives youA tested system and a team prepared to use it.
06Support and develop
We agree ongoing support, monitoring and maintenance. As your systems, information and requirements change, ChatFox can update the solution and add useful capabilities without starting again.
What this gives youA supported solution that can develop with your business.
Bespoke development, with less work to repeat.
AI-assisted development and ChatFox’s reusable frameworks help us deliver bespoke software more efficiently. We focus the custom work on your requirements, while reusing established connections and controls where they fit. Scope, timing and cost are agreed around the actual project.